Below are some of the most commonly asked questions received by our customer
service representatives:
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Check your circuit breaker and reset if necessary.
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Check your G.F.C.I. (Ground Fault Circuit Interrupter) and reset if necessary.
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If your pool light is tied into a remote system, test your batteries. Are the
remote frequencies set properly?
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Your swimming pool will experience normal water loss through the process of
evaporation. The rate of evaporation varies throughout the USA but if you are
suspecting a greater than normal loss:
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Closely inspect the swimming pool interior shell for cracks and defects. If you
identify a structural problem with your swimming pool, we recommend that you
request an appointment with one of our skilled service technicians.
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Check the flexible backwash hose for any water leakage. If water is leaking out
of this hose, the "O" rings will need to be replaced inside the backwash valve.
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Each swimming pool system has different water pressure tolerances. Please refer
to your original owner's equipment manual and/or startup instructions to
identify the range of proper pressure for your swimming pool.
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If you suspect that the pressure is too high, check and clean out all debris
from baskets. In addition, check to see if all your equipment valves are set
properly and backwash your filter for several minutes.
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If you suspect that the pressure is too high, confirm that the pressure gauge
reads zero when the equipment is off. If it does not fall back down to zero,
you will need to replace the gauge.
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If you suspect that the pressure is too low, check and clean out all debris
from baskets. In addition, check to see if all your equipment valves are set
properly.
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If you suspect that the pressure is too low, check to see if the gauge reads
zero when the equipment is off. If it does not fall back down to zero, you will
need to replace the gauge.
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The standard push/pull backwash valve is a plunger type of valve commonly found
in sand and DE filter systems. Inside the valve is a plunger with two o-rings.
When the valve is put into the backwash position, the flow of water through the
filter is reversed. After putting the valve into the backwash position, the
water is pumped out through the backwash rather then being returned to the
swimming pool. Typically, a hose is attached to the valve so the operator can
direct the water flow away from the swimming pool.
Normally, there are four "O" rings in this type of valve. If these rings become
damaged, worn or dried out, two things will occur. Unfiltered water may return
to the swimming pool and/or the swimming pool will begin to lose water.
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Cap "O" Ring (1) seals the removable cap to the valve body. This "O" ring
requires light lubrication and should be cleaned and lubricated each time the
cap is removed.
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Shaft "O" Ring (1) is inside the cap and provides a seal where the plunger
shaft goes through the cap. This "O" ring requires light lubrication. Apply a
small amount of lubricant to the shaft immediately above and below the cap and
then work the shaft up and down. This should be done once per month or when the
shaft becomes difficult to move.
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Piston "O" Rings (2) are on the pistons or discs of the plunger. These rings
require heavier lubrication. TURN OFF YOUR FILTER PUMP. Remove the cap and pull
the plunger all the way out. Check the two "O" rings to make sure they are not
damaged. They should fit snugly on the pistons with no kinks or twists. Apply a
pencil-sized bead of lubricant around each "O" ring and insert back into the
plunger. Re-install the cap. This should be done once per month (or as
necessary) when the shaft becomes difficult to move.
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Most manufacturers recommend that the following procedure be done on an annual
basis. Disassemble the filter, clean with garden hose, inspect the grids for
tear and holes and re-coat new D.E.
This type of filter utilizes D.E. powder to strain debris from the water (as
recommended by the manufacturer). D.E. is the fossilized remains of plankton
(diatoms) that have been ground into a fine powder. The cloth-covered grids
within the filter must be pre-coated with D.E. powder for the proper filter
operation.
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Pre-coat the filter grids by mixing a combination of D.E. and water. The slurry
solution should have the consistency of watered down pancake batter. Slowly
pour this slurry into the skimmer while the pump is running. Once the grids are
coated, the debris will be removed from the swimming pool water. The water
flows through the grids and flows out the end opening into the manifold and
returned to the swimming pool.
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Backwashing a D.E. filter is similar to the procedure for the sand filter. By
reversing the flow of water, the debris and dirty D.E. are loosened from the
grid. This water is washed out of the filter and into the backwash line. After
this is completed, the D.E. re-coating of the grids can proceed.
D.E. powder is non-biodegradable and a separation tank may be installed on your
backwash line to capture all of the flushed powder particles.
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